NCRR SMS Privacy Policy

Purpose of this Policy

This Privacy Policy explains how NCRR collects, uses, and safeguards personal information—specifically, mobile phone numbers—associated with the NCRR SMS Messaging Program.


Information We Collect

NCRR collects only the following information for SMS alert purposes:

  • Employee or participant name (for internal identification)

  • NCRR email address (for contact verification)

  • Mobile phone number (for message delivery)

No other personal data is collected through this Program.


How We Use Your Information

Your mobile phone number is used solely for the purpose of sending NCRR SMS alerts related to company operations, IT notifications, or emergency communications.
Your number is not used for marketing, solicitation, or third-party communication.


Data Storage and Security

All SMS-related contact data is stored securely within NCRR’s communication and IT systems.
Access is restricted to authorized NCRR personnel responsible for administering the SMS Program.
Data is retained only as long as necessary for operational purposes and in accordance with NCRR’s internal data retention policies.


Data Sharing and Disclosure

NCRR does not sell, lease, or disclose your contact information to external entities.
Your information may be disclosed only under the following conditions:

  • When required by law, subpoena, or governmental request

  • When necessary to protect NCRR’s legal rights or property

  • In emergency situations where disclosure is essential to protect life, health, or safety


Your Rights and Choices

You have the right to:

  • Review or request correction of your mobile number or related information

  • Opt out of receiving SMS messages at any time by replying STOP

  • Contact the IT Help Desk to update or remove your information


Data Retention

Your mobile number remains active in the NCRR SMS system only while you are enrolled in the Program. Once you opt out or leave NCRR employment, your number will be removed from active distribution lists within a reasonable time frame.


Contact Information

If you have any questions, concerns, or data-related requests regarding this Privacy Policy, please contact:
NCRR IT Help Desk
Email: ithelp@ncrr.com